Dependent on a single provider
Many municipalities rely entirely on Microsoft. The provider sets the prices and terms, and switching becomes harder every year.
1
A policy team works on a new poverty policy. The drafts are in a team folder, where everyone can edit simultaneously. External advisors get a guest account for that folder only, with an expiry date.
2
Is a Woo request received? The employee searches in one place through files, notes and conversations. Everything has a version history and a log, so you can see exactly who changed what and when.
3
Residents submit data via a secure form or upload link. No more attachments with BSN numbers sent by email.